We understand that making purchases
and the payment of bills remotely involves a great deal of trust on your part; WRA Travel Ltd
in which we will use the data you provide through this website or
the services offered to you and are not separate from the Terms and
Conditions of Use of the website, or from the usage or transaction
process. By providing information through this site or otherwise, you
indicate your acceptance of the practices described in this Privacy
for any use of Cards to pay funds to WRA Travel Ltd, we do not store any
personal or confidential Card data once the transaction is authorised.
1. Information we
collect from you.
2. How we use the information.
whom we may share the information.
4. Choices available
regarding collection, use and distribution of the information with the
suppliers of the services arranged via ourselves.
of security procedures are in place to help protect the loss, misuse or
alteration of the information under our control.
6. How you can
correct any inaccuracies in personal information.
7. When the
Information Collection and Use
When you ask WRA Travel Ltd to make a
reservation, we ask you to provide personal information, usually by
means of an Event-specific accommodation booking form. This information
includes: your name, address, telephone number(s), fax number, email
address, and you may also choose to use your Debit/Credit Card details
and billing address. We use this information to process and book your
reservation and to update you with your reservation details and status.
We also ask you for personally identifiable information about other
people for whom you are booking accommodation. You should obtain
permission from these individuals to provide us with their information.
We use this information to reserve the room(s) with the hotel(s) or
other accommodation, and, if you so request, to send each person a
notification of the group reservation(s).
Information from other Sources
We may receive information about you from third-party sources
and add it to your information. This information may include: updated
delivery and address information from third parties, which we use to
correct our records and facilitate proper delivery of our services and
communications; information to better understand your travel needs; and
credit history information from credit bureaus, which we use to help
prevent and detect fraud.
we make every effort to preserve your privacy, we may be required by law
to disclose information you have provided in obtaining our travel
services. We may also disclose information against someone who poses a
threat to our interests (such as customer fraud) or whose activities
could damage or bring harm to others. In addition, it may be necessary
for us to provide customer information to third parties, such as credit
card companies, for the purpose of resolving disputes that arise in the
normal course of business.
Authorised Service Providers
share your personally identifiable information with authorised service
providers which perform certain functions or services on our behalf. For
example, we use outside card payment transaction processing companies
and bank cheque and electronic funds transfer companies as part of the
deposit and payment processes to deliver services to you. We also rely
on service providers to fulfil orders, deliver services, perform
business and sales analysis, and provide marketing assistance. These
companies do not have any independent right to share, store, or use the
personally identifiable information we provide for any secondary
We provide information about travel either reserved or purchased via
ourselves to the suppliers who will fulfil your travel reservation.
Although we offer travel products from hotel and other suppliers that
are reputable companies, we have not placed limitations on these
suppliers from using or disclosing your information without your
permission. Therefore, we encourage you to review the information
privacy practices of any travel suppliers whose products and services
you purchase via ourselves. In addition, these travel suppliers may also
contact you as necessary to obtain additional information about your
confirmed reservations. Those same accommodation providers,
as customers of WRA using its booking-agent services, may wish to pay
bills using electronic payments.
As we continue to
look for ways to better serve our customers, we may sell subsidiaries or
business units. We also may be acquired by or merged with another
company. In such instances, customer information may be one of the
transferred business assets.
handle your personally identifiable information in the United Kingdom.
In addition, the third parties with whom we may share your information,
as described above, may be established in countries outside the European
Union. By using ourselves you understand and agree that your information
will be held and used in other countries where our trading partners and
service providers may be established.
Please be aware
that our website contains links that lead to other sites, typically the
Organisers of the Events for which you require accommodation. These
sites may collect personally identifiable information from you. This
Privacy Statement does not cover the information collection practices or
policies of such websites.
We take steps to help protect
the personally identifiable information you provide to us. For example,
we use leading encryption technology to encrypt credit card numbers. We
also restrict access to personally identifiable information to those
employees who need the information to perform a specific job. We
store personal details of bookings, but Card details are only
transmitted outside of WRA by means of fax-image to providers, or by
direct online key-entry to financial card processing suppliers.
Key parts of Card numbers are then overwritten before storage
addition, the electronic devices which store personally identifiable
information are password protected and contained in physically protected
Accessing Personal Information
You can request
access to, and update, the personally identifiable information we have
collected about you. In order to exercise this right, you can contact
WRA in writing
If we change our privacy practices, we will
always know what information we gather, how we might use it, and to whom
we may disclose it. We encourage you to periodically review this
Statement to be informed of how we are protecting your information.
Terms & Conditions for use of the WRA
By accessing this Website, you agree to be bound by these terms
and conditions. If you do not agree to be bound by these terms and
conditions, you may not use or access this Website and we have the right
to restrict or prevent your access to the Website. If there is anything
you do not understand please feel free to email any enquiry to us:
"Conditions" means these terms and conditions: "Personal Information"
means any personal details provided by you; "User(s)"
means (a) WRA and Donington HotelsLine are divisions of WRA Travel Ltd.
Company Registered in England & Wales: 03699585.
User(s) of the Website either collectively or individually, as
the context requires; "We/us/our" means WRA Travel Ltd, "Website" means
the websites located at www.wra-travel.com
and www.donington.info; and "You/your" means you as a
user of the Website.
We agree to provide you with access to the Website in accordance with
2 YOUR OBLIGATIONS
2.1.1 agree not to use the Website (or any part of) for any illegal
purpose and agree to use it in accordance with all relevant laws;
2.1.2 agree not to upload or transmit through the Website any computer
viruses, macro viruses, trojan horses, worms or anything else designed
to interfere with, interrupt or disrupt the normal operating procedures
of a computer;
2.1.3 will not upload or transmit through the Website any material which
is defamatory, offensive, or of an obscene or menacing character, or
that may cause annoyance, inconvenience or needless anxiety;
2.1.4 will not use the Website in a way that may cause the Website to be
interrupted, damaged, rendered less efficient or such that the
effectiveness or functionality of the Website is in any way impaired;
2.1.5 will not use the Website in any manner which violates or infringes
the rights of any person, firm or company (including, but not limited
to, rights of intellectual property, rights of confidentiality or rights
2.1.6 will not create and publish a hypertext link to any part of the
Website or attempt any unauthorised access to any part or component of
the Website; and
2.1.7 agree that in the event that you have any right, claim or action
against any Users arising out of that User's use of the Website, then
you will pursue such right, claim or action independently of and without
recourse to us.
3.1 You agree to be fully responsible for (and fully indemnify us
against) all claims, liability, damages, losses, costs and expenses,
including legal fees, suffered by us and arising out of any breach of
the Conditions by you or any other liabilities arising out of your use
of the Website, or the use by any other person accessing the Website
using your PC or internet access account.
4 OUR RIGHTS
4.1 We reserve the right to:
4.1.1 modify or withdraw, temporarily or permanently, the Website (or
any part of) with or without notice to you and you confirm that we shall
not be liable to you or any third party for any modification to or
withdrawal of the Website; and/or
4.1.2 change these Conditions from time to time, and your continued use
of the Website (or any part of) following such change shall be deemed to
be your acceptance of such change. It is your responsibility to check
regularly to determine whether the Conditions have been changed. If you
do not agree to any change to the Conditions then you must immediately
stop using the Website.
4.2 We will use our reasonable endeavours to maintain the Website. The
Website is subject to change from time to time. You will not be eligible
for any compensation because you cannot use any part of the Website or
because of a failure, suspension or withdrawal of all or part of the
Website due to circumstances beyond our control.
5 THIRD PARTY LINKS
In an attempt to provide increased value to our Users, we may provide
links to other websites or resources. You acknowledge and agree that we
are not responsible for the availability of such external sites or
resources, and do not endorse and are not responsible or liable,
directly or indirectly, for the privacy practices or the content
(including misrepresentative or defamatory content) of such websites,
including (without limitation) any advertising, products or other
materials or services on or available from such websites or resources,
nor for any damage, loss or offence caused or alleged to be caused by,
or in connection with, the use of or reliance on any such content, goods
or services available on such external sites or resources.
We have the right, but not the obligation, to monitor any activity
and content associated with the Website. We may investigate any reported
violation of these Conditions or complaints and take any action that we
deem appropriate (which may include, but is not limited to, issuing
warnings, suspending, terminating or attaching conditions to your access
and/or removing any materials from the Website).
7 YOUR DATA
7.1 We respect your Personal Information and undertake to comply with
applicable UK Data Protection legislation from time to time in place.
7.2 You should be aware that:
7.2.1 if we are requested by the police or any regulatory or government
authority investigating suspected illegal activities, or upon receipt of
a court order, to provide your Personal Information and/or information
concerning your activities whilst using the Website we shall do so; and
7.2.2 if you agree by ticking the appropriate boxes on your registration
form, we may pass your Personal Information or details of your use of
the Website to other companies in our corporate group and selected third
parties for analysis and/or to enable them to contact you about products
or services which may be of interest to you.
7.3 We reserve the right in our reasonable discretion to disclose
details of your use of the Website in relation to any, or any
threatened, Court Proceedings in connection with your use, or the use of
anyone under your control, of the Website whether in connection with the
matters set out in these Conditions or otherwise.
8 INTELLECTUAL PROPERTY AND RIGHT TO USE
8.1 You acknowledge and agree that all copyright, trademarks and all
other intellectual property rights in all material or content supplied
as part of the Website shall remain at all times vested in us or our
licensors. You are permitted to use this material only as expressly
authorised by us.
8.2 You acknowledge and agree that the material and content contained
within the Website is made available for your personal non-commercial
use only and that you may download such material and content onto only
one computer hard drive for such purpose. Any other use of the material
and content of the Website is strictly prohibited. You agree not to (and
agree not to assist or facilitate any third party to) copy, reproduce,
transmit, publish, display, distribute, commercially exploit or create
derivative works of such material and content.
8.3 The Website is Copyright, WRA Travel Ltd, 2011. All rights reserved.
9.1 You may send us notices under or in connection with these
9.1.1 by post to WRA Travel Ltd, Burrell’s Lane, Shipton, York, YO30
9.1.2 by fax +44 (0) 1904 471 955;
9.1.3 by telephone +44 (0) 1904 471 944; or
9.1.4 by email to email@example.com
9.2 As proof of sending does not guarantee our receipt of your notice,
you must ensure that you have received an acknowledgement from us.
10. LIMITATION OF LIABILITY
10.1 WHILE WE WILL USE REASONABLE ENDEAVOURS TO VERIFY THE
ACCURACY OF ANY INFORMATION WE PLACE ON THE WEBSITE, WE MAKE NO
WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO ITS ACCURACY.
10.2 The Website is provided on an "as is" and "as available" basis
without any representation or endorsement. Unless specified in separate
terms and conditions related to a particular product or service, we make
no warranties of any kind, whether express or implied, in relation to
the Website, or products or services offered on the Website whether by
us or on our behalf (including free software downloads) including but
not limited to, implied warranties of satisfactory quality, fitness for
a particular purpose, non-infringement, compatibility, security,
accuracy, condition or completeness, or any implied warranty arising
from course of dealing or usage or trade.
10.3 Unless specified in separate terms and conditions related to a
particular product or service, we make no warranty that the Website or
products or services offered on the Website whether by us or on our
behalf (including free software downloads) will meet your requirements
or will be uninterrupted, timely, secure or error-free, that defects
will be corrected, or that the Website or the server that makes it
available or products or services offered on the Website whether by us
or on our behalf (including free software downloads) are free of viruses
or bugs or are fully functional, accurate, or reliable. We will not be
responsible or liable to you for any loss of content or material as a
result of uploading to or downloading from the Website.
10.4 Notwithstanding any other provision in the Conditions, nothing
shall limit your rights as a consumer under English law.
10.5 You acknowledge that we cannot guarantee and therefore shall not be
in any way responsible for the security or privacy of the Website and
any information provided to or taken from the Website by you.
10.6 We will not be liable in contract, tort or otherwise if you incur
loss or damage connecting to the Website through a third party's
10.7 We will not be liable, in contract, tort (including, without
limitation, negligence), pre-contract or other representations (other
than fraudulent misrepresentations) or otherwise out of or in connection
with the Website or products or services offered on the Website whether
by us or on our behalf (including free software downloads) for:
10.7.1 any economic losses (including without limitation loss of
revenues, profits, contracts, business or anticipated savings); or
10.7.2 any loss of goodwill or reputation; or
10.7.3 any special or indirect or consequential losses; in any case
whether or not such losses were within the contemplation of either of us
at the date on which the event giving rise to the loss occurred.
10.8 Nothing in the Conditions shall exclude or limit our liability for
death or personal injury or fraudulent misrepresentation resulting from
our negligence or that of our servants, agents or employees.
If any part of the Conditions shall be deemed unlawful, void or for
any reason unenforceable, then that provision shall be deemed to be
severable from these Conditions and shall not effect the validity and
enforceability of any of the remaining provisions of the Conditions.
Nothing shall be construed as a waiver by us of any preceding or
succeeding breach of any provision.
Each provision of these Conditions shall be construed as separately
applying and surviving even if for any reason one or other of those
provisions is held to be inapplicable or unenforceable in any
14 ENTIRE AGREEMENT
These Conditions (as amended from time to time) contain the entire
agreement between you and us relating to the subject matter covered and
supersede any previous agreements, arrangements, undertakings or
proposals, written or oral, between you and us in relation to such
matters. No oral explanation or oral information given by either of us
shall alter the interpretation of these Conditions. You confirm that, in
agreeing to accept these Conditions, you have not relied on any
representation save insofar as the same has expressly been made a
representation in these Conditions and you agree that you shall have no
remedy in respect of any misrepresentation which has not become a term
of these Conditions save that your agreement contained in this Clause
shall not apply in respect of any fraudulent misrepresentation whether
or not such has become a term of these Conditions.
The Conditions will be exclusively governed by and construed in
accordance with the laws of England and Wales whose Courts will have
exclusive jurisdiction in any dispute, save that we have the right, at
our sole discretion, to commence and pursue proceedings in alternative
jurisdictions. The Personal Information you provide by submitting this
form will be collected by WRA Travel Ltd who may (i) pass your details
to certain third parties to assist them in analysing use of the Website
and enabling them to contact you about products or services which may be
of interest to you and (ii) use it in accordance with our privacy
16.1 We will collect information about your personal details, tastes
and preferences both when you tell us what these are and by analysis of
traffic on the Website, including by using cookies.
16.1.2 A cookie is a piece of information that is stored on your
computer's hard drive by your web browser. On revisiting the Website our
computer server may recognise the cookie, giving us information about
your last visit. Most browsers accept cookies automatically, but usually
you can alter the settings of your browser to prevent automatic
acceptance. If you choose not to receive cookies, you may still use most
of the features of the Website.
use of a persistent cookie placed on your hard drive. We also use
standard cookies to track activity around the site. This cookie is
track any click through from promotional emails sent by WRA Travel Ltd
and/or selected partners.
16.2 We use information collected about you to help us (a) develop the
design and layout of the Website to ensure that it is as useful and
enjoyable as possible and (b) provide the products and services which
interest you. Sometimes this information may also be used by us and our
associated companies to inform you about changes to the Website, new
services and products or offers that you might find interesting. If you
do not wish to receive this information, please send an email to firstname.lastname@example.org.
We may at our discretion choose to sell, trade, rent or otherwise
disclose your Personal Information to trustworthy third parties situated
within the EEA or in countries approved by the Data Protection
Commissioner. You may instruct us not to do by sending an email to email@example.com.
16.3 In addition, we may provide aggregate statistics about our
services, competitions, clients, traffic patterns and other site
information to third parties, but these statistics will not include any
information that could personally identify you. In the event that your
personal details become untrue, inaccurate or incomplete, or in any
event, you have the right to access your personal details and may
rectify the same.
You agree that you do not object to us, our associated companies or such
third parties contacting you for any of the above purposes whether by
telephone, email, fax or in writing, and you confirm that you do not and
will not consider any of the above as being a breach of any of your
rights under the Telecommunications (Data Protection and Privacy)
16.4 We reserve the right to access and disclose individually
identifiable information to comply with applicable laws and lawful
government requests or requests by the police investigating suspected
illegal activities, to operate our systems properly or to protect
ourselves or other Users. We also reserve the right to disclose
individually identifiable information to third parties if a complaint
arises concerning your use of the Website, and that use is deemed by us
inconsistent with the Conditions.
16.5 Under the Data Protection Act 1998, as a data subject, you are
granted certain rights. If you would like to know what information We
hold about you, where We obtained such information, and to whom We have
disclosed it, you may submit a written request for these details to Us
by emailing firstname.lastname@example.org . We may charge you a statutory
administration fee to comply with your request.
16.6 We may wish from time to time to send you information by post and
email about our other products and services which We think may be of
interest to you. If at any time you do not wish to receive this
information, then please contact us by emailing email@example.com. If
you contact Us by telephone, your telephone call may be recorded for
security purposes and monitored under Our quality control procedures. We
regard Our databases of information (which will include your
information) as a valuable asset. Should We sell or transfer any of our
business assets this may include such databases of information.
16.7 When you input information or request services from us, we offer
appropriate physical, electronic and managerial security measures in
order that you may input information safely whilst effectively
preventing that information from being accessed by unauthorised persons.
In addition, we have strict security procedures covering the storage and
disclosure of your information in order to prevent unauthorised access
to comply with the UK Data Protection Act 1998. This means that
sometimes we may ask for proof of identity before we disclose Personal
Information to you.