Note that, for any use of Cards to pay funds to WRA Travel Ltd, we do not store any personal or confidential Card data once the transaction is authorised.

This Privacy Policy addresses:
1.      Information we collect from you.
2.      How we use the information.
3.      With whom we may share the information.
4.      Choices available regarding collection, use and distribution of the information with the suppliers of the services arranged via ourselves.
5.      Types of security procedures are in place to help protect the loss, misuse or alteration of the information under our control.
6.      How you can correct any inaccuracies in personal information.
7.      When the Privacy Policy was last revised.

Information Collection and Use

Accommodation Bookings
When you ask WRA Travel Ltd to make a reservation, we ask you to provide personal information, usually by means of an Event-specific accommodation booking form. This information includes: your name, address, telephone number(s), fax number, email address, and you may also choose to use your Debit/Credit Card details and billing address. We use this information to process and book your reservation and to update you with your reservation details and status.

We also ask you for personally identifiable information about other people for whom you are booking accommodation. You should obtain permission from these individuals to provide us with their information. We use this information to reserve the room(s) with the hotel(s) or other accommodation, and, if you so request, to send each person a notification of the group reservation(s).

Information from other Sources

We may receive information about you from third-party sources and add it to your information. This information may include: updated delivery and address information from third parties, which we use to correct our records and facilitate proper delivery of our services and communications; information to better understand your travel needs; and credit history information from credit bureaus, which we use to help prevent and detect fraud.

Information Sharing

Legal Disclaimer
Although we make every effort to preserve your privacy, we may be required by law to disclose information you have provided in obtaining our travel services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others. In addition, it may be necessary for us to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Authorised Service Providers
We share your personally identifiable information with authorised service providers which perform certain functions or services on our behalf. For example, we use outside card payment transaction processing companies and bank cheque and electronic funds transfer companies as part of the deposit and payment processes to deliver services to you. We also rely on service providers to fulfil orders, deliver services, perform business and sales analysis, and provide marketing assistance. These companies do not have any independent right to share, store, or use the personally identifiable information we provide for any secondary purpose.

Suppliers
We provide information about travel either reserved or purchased via ourselves to the suppliers who will fulfil your travel reservation. Although we offer travel products from hotel and other suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products and services you purchase via ourselves. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservations.   Those same accommodation providers, as customers of WRA using its booking-agent services, may wish to pay bills using electronic payments.

Business Transfers
As we continue to look for ways to better serve our customers, we may sell subsidiaries or business units. We also may be acquired by or merged with another company. In such instances, customer information may be one of the transferred business assets.

International Transfers
We will handle your personally identifiable information in the United Kingdom. In addition, the third parties with whom we may share your information, as described above, may be established in countries outside the European Union. By using ourselves you understand and agree that your information will be held and used in other countries where our trading partners and service providers may be established.

Links
Please be aware that our website contains links that lead to other sites, typically the Organisers of the Events for which you require accommodation. These sites may collect personally identifiable information from you. This Privacy Statement does not cover the information collection practices or policies of such websites.

Information Security
We take steps to help protect the personally identifiable information you provide to us. For example, we use leading encryption technology to encrypt credit card numbers. We also restrict access to personally identifiable information to those employees who need the information to perform a specific job.  We store personal details of bookings, but Card details are only transmitted outside of WRA by means of fax-image to providers, or by direct online key-entry to financial card processing suppliers.  Key parts of Card numbers are then overwritten before storage electronically. In addition, the electronic devices which store personally identifiable information are password protected and contained in physically protected facilities.

Accessing Personal Information
You can request access to, and update, the personally identifiable information we have collected about you. In order to exercise this right, you can contact WRA in writing

Privacy Policy Changes
If we change our privacy practices, we will modify this Privacy Policy, and its effective date so that you will always know what information we gather, how we might use it, and to whom we may disclose it.  We encourage you to periodically review this Statement to be informed of how we are protecting your information.

This Privacy Policy is effective as of 30/05/20122

_______________________________________________________________________________________________________________________

Terms & Conditions for use of the WRA Website

By accessing this Website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use or access this Website and we have the right to restrict or prevent your access to the Website. If there is anything you do not understand please feel free to email any enquiry to us:  info@wra-travel.com

DEFINITIONS

"Conditions" means these terms and conditions: "Personal Information" means any personal details provided by you; "User(s)" means (a) WRA and Donington HotelsLine are divisions of WRA Travel Ltd.  Company Registered in England & Wales: 03699585.

(b) User(s) of the Website either collectively or individually, as the context requires; "We/us/our" means WRA Travel Ltd, "Website" means the websites located at www.wra-travel.com and www.donington.info; and "You/your" means you as a user of the Website.

1 ACCESS

We agree to provide you with access to the Website in accordance with these Conditions.

2 YOUR OBLIGATIONS

2.1 You:
2.1.1 agree not to use the Website (or any part of) for any illegal purpose and agree to use it in accordance with all relevant laws;
2.1.2 agree not to upload or transmit through the Website any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
2.1.3 will not upload or transmit through the Website any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
2.1.4 will not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;
2.1.5 will not use the Website in any manner which violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
2.1.6 will not create and publish a hypertext link to any part of the Website or attempt any unauthorised access to any part or component of the Website; and
2.1.7 agree that in the event that you have any right, claim or action against any Users arising out of that User's use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.

3 INDEMNITY

3.1 You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your PC or internet access account.

4 OUR RIGHTS

4.1 We reserve the right to:
4.1.1 modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
4.1.2 change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
4.2 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

5 THIRD PARTY LINKS

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

6 MONITORING

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

7 YOUR DATA

7.1 We respect your Personal Information and undertake to comply with applicable UK Data Protection legislation from time to time in place.
7.2 You should be aware that:
7.2.1 if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and
7.2.2 if you agree by ticking the appropriate boxes on your registration form, we may pass your Personal Information or details of your use of the Website to other companies in our corporate group and selected third parties for analysis and/or to enable them to contact you about products or services which may be of interest to you.
7.3 We reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.
7.4 Please view our Privacy Policy, which forms part of these Conditions.

8 INTELLECTUAL PROPERTY AND RIGHT TO USE

8.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.
8.2 You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
8.3 The Website is Copyright, WRA Travel Ltd, 2011. All rights reserved.

9. NOTICES

9.1 You may send us notices under or in connection with these Conditions:
9.1.1 by post to WRA Travel Ltd, Burrell’s Lane, Shipton, York, YO30 1AW, UK;
9.1.2 by fax              +44 (0) 1904 471 955;
9.1.3 by telephone +44 (0) 1904 471 944; or
9.1.4 by email to     notices@wra-travel.com
9.2 As proof of sending does not guarantee our receipt of your notice, you must ensure that you have received an acknowledgement from us.

10. LIMITATION OF LIABILITY

10.1 WHILE WE WILL USE REASONABLE ENDEAVOURS TO VERIFY THE ACCURACY OF ANY INFORMATION WE PLACE ON THE WEBSITE, WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO ITS ACCURACY.
10.2 The Website is provided on an "as is" and "as available" basis without any representation or endorsement. Unless specified in separate terms and conditions related to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf (including free software downloads) including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.
10.3 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server that makes it available or products or services offered on the Website whether by us or on our behalf (including free software downloads) are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.
10.4 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under English law.
10.5 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.
10.6 We will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the Website through a third party's hyper-text link.
10.7 We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) for:
10.7.1 any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
10.7.2 any loss of goodwill or reputation; or
10.7.3 any special or indirect or consequential losses; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.
10.8 Nothing in the Conditions shall exclude or limit our liability for death or personal injury or fraudulent misrepresentation resulting from our negligence or that of our servants, agents or employees.

11 SEVERANCE

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not effect the validity and enforceability of any of the remaining provisions of the Conditions.

12 WAIVER

Nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision.

13 SURVIVAL

Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

14 ENTIRE AGREEMENT

These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.

15 LAW

The Conditions will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. The Personal Information you provide by submitting this form will be collected by WRA Travel Ltd who may (i) pass your details to certain third parties to assist them in analysing use of the Website and enabling them to contact you about products or services which may be of interest to you and (ii) use it in accordance with our privacy policy.

16 PRIVACY POLICY

16.1 We will collect information about your personal details, tastes and preferences both when you tell us what these are and by analysis of traffic on the Website, including by using cookies.
16.1.2 A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting the Website our computer server may recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of the Website.
16.1.2.1 We use cookies for recognition purposes at logon through the use of a persistent cookie placed on your hard drive. We also use standard cookies to track activity around the site. This cookie is deleted at the end of each session/visit. We may also use cookies to track any click through from promotional emails sent by WRA Travel Ltd and/or selected partners.
16.2 We use information collected about you to help us (a) develop the design and layout of the Website to ensure that it is as useful and enjoyable as possible and (b) provide the products and services which interest you. Sometimes this information may also be used by us and our associated companies to inform you about changes to the Website, new services and products or offers that you might find interesting. If you do not wish to receive this information, please send an email to info@wra-travel.com. We may at our discretion choose to sell, trade, rent or otherwise disclose your Personal Information to trustworthy third parties situated within the EEA or in countries approved by the Data Protection Commissioner. You may instruct us not to do by sending an email to info@wra-travel.com.
16.3 In addition, we may provide aggregate statistics about our services, competitions, clients, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you. In the event that your personal details become untrue, inaccurate or incomplete, or in any event, you have the right to access your personal details and may rectify the same.
You agree that you do not object to us, our associated companies or such third parties contacting you for any of the above purposes whether by telephone, email, fax or in writing, and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.
16.4 We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect ourselves or other Users. We also reserve the right to disclose individually identifiable information to third parties if a complaint arises concerning your use of the Website, and that use is deemed by us inconsistent with the Conditions.
16.5 Under the Data Protection Act 1998, as a data subject, you are granted certain rights. If you would like to know what information We hold about you, where We obtained such information, and to whom We have disclosed it, you may submit a written request for these details to Us by emailing info@wra-travel.com . We may charge you a statutory administration fee to comply with your request.
16.6 We may wish from time to time to send you information by post and email about our other products and services which We think may be of interest to you. If at any time you do not wish to receive this information, then please contact us by emailing info@wra-travel.com.  If you contact Us by telephone, your telephone call may be recorded for security purposes and monitored under Our quality control procedures. We regard Our databases of information (which will include your information) as a valuable asset. Should We sell or transfer any of our business assets this may include such databases of information.
16.7 When you input information or request services from us, we offer appropriate physical, electronic and managerial security measures in order that you may input information safely whilst effectively preventing that information from being accessed by unauthorised persons. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Act 1998. This means that sometimes we may ask for proof of identity before we disclose Personal Information to you.